Do Change Impact Assessments give you actionable knowledge?
At #acmpconnect (on-going Change Management conference, moved from Anaheim, CA to online) Saketh Chinni and Wayne Burkan challenged this in their live session “Mastering Change by Breaking the OCM Mold” – where they also questioned other parts of “standard” Change Management approaches in a refreshing and, for some, provocative way.
Their point was that an Impact Assessment showing High/Medium/Low impact doesn’t really tell you what to do – and if you then start averaging the assessment scores to show traffic lights in a status report, you go from harmless to harmful use of it.
I loved it 😉
Only do Change Impact Assessments if it will give you 𝗻𝗲𝘄 and 𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 information.